Terms and Conditions & SMS Policy

Welcome to Family Dental Phoenix. By accessing our website, booking an appointment, or opting into our text messaging services, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our services or provide your mobile information.

1. Healthcare Services Disclaimer

The information provided on this website is for general educational and informational purposes only. It is not intended as a substitute for professional medical or dental advice, diagnosis, or treatment. Always seek the advice of your dentist or other qualified healthcare provider with any questions you may have regarding a medical or dental condition.

2. SMS/Text Messaging Program

Family Dental Phoenix offers a mobile messaging program to communicate with patients regarding appointments, treatment updates, account balances, and general office announcements.

User Opt-In: By providing your mobile phone number on our website forms, in-take paperwork, or during a phone call, you explicitly consent to receive automated and conversational text messages from Family Dental Phoenix. Consent to receive text messages is not a condition of receiving dental treatment.

Message Frequency: Message frequency varies depending on your interaction with our office, upcoming appointments, and dental care needs.

Cost: Family Dental Phoenix does not charge for our text messaging service; however, standard message and data rates may apply from your mobile carrier.

3. Opt-Out & Help Instructions

You maintain complete control over your mobile communications.

To Opt-Out: You can cancel the SMS service at any time. Just reply **STOP** to any text message received from us. After you send the SMS message **STOP**, we will send you one final SMS confirmation that you have been unsubscribed. After this, you will no longer receive text messages from us unless you choose to opt back in.

To Get Help: If you are experiencing issues with our messaging program, you can reply HELP for more information, or contact our office directly at (602) 242-0576 or via email at [email protected].

4. Limitation of Liability

Family Dental Phoenix and mobile carriers are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number and notify us immediately if your phone number changes.

5. Changes to Terms

We reserve the right to change these terms at any time. Any changes will be effective immediately upon posting to this page. Your continued opt-in to text messaging following such changes constitutes acceptance of those changes.

Last Updated: June 2026

Copyright © 2026 Family Dental Phoenix. All Rights Reserved.
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